Many video calls in 2020 began with “Can you hear me?” Digital work was still relatively uncommon in Germany at the time, and many struggled with both the technology and the new form of communication. A recent study by four WISNA professors from the University of Duisburg-Essen has examined whether the COVID-19 lockdowns actually improved the digital skills of people in Germany. The study has been presented at the Conference of Human-Computer Interaction (CHI 2025), which took place in late April in Yokohama, Japan.
Did the pandemic lockdowns improve digital skills?
